Lesson 2 of 4 · 60 min

Lesson 2: Digital Technologies and the Marketing Mix

Explain how digital technologies reshape the marketing mix by evaluating implications for product/service, price, place, promotion, and people-process-physical evidence, and by comparing extensions such as the 5Is, 4Cs, and 4Es in digital marketing contexts.

Lesson explanation

BUSM099 Lecture 4: Digital Technologies and the Marketing Mix and the revision material show how digital tools reshape product, price, place, promotion, and people/process/physical evidence.Product/service: digital channels support customisation, new services,...

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