Study plan
5-Lesson Study Plan on Klecun’s 2016 EJIS Article
Create a 5-lesson study plan based only on Klecun’s indexed 2016 EJIS article, covering: abstract/argument, contested PCC concepts, English policy timeline 1989–2013, IT misalignment and implementation failure, and implications for designing patient needs into IT-enabled services.
Lessons in this plan
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1
Lesson 1: Abstract, scope, and core argument of the article
Identify the article’s central claim that IT is widely framed as essential to healthcare modernization and patient-centred care, while both PCC and IT-led transformation are contested and require unpacking to reveal underlying assumptions and consequences.
- 2 Lesson 2: Contested meanings of patient-centred care (PCC) Distinguish the article’s treatment of PCC as a non-unified concept, including contrasting philosophical and managerial strands, and explain how different healthcare groups emphasize different aspects of PCC based on their norms and interests.
- 3 Lesson 3: English health policy timeline, 1989–2013 Trace the policy developments discussed in the article from the 1989 internal market reforms, through the 1997 move toward integrated care under Labour, to later IT and patient-centred policy commitments up to 2013.
- 4 Lesson 4: IT misalignment, resistance, and implementation failure Examine why major IT initiatives did not fully deliver patient-centred transformation, using examples such as the National Care Records Service and HealthSpace to analyze clinician resistance, confidentiality concerns, limited functionality, weak integration, and low citizen uptake.
- 5 Lesson 5: Designing patient needs into IT-enabled services Derive the article’s implications for service design by connecting contested PCC ideas, professional work and identity, patient roles, and the messy, long-term nature of transformation to more realistic approaches for embedding patient needs in IT-enabled healthcare services.