Transforming Healthcare: Policy Discourses of IT and Patient-Centred Care (Klecun)
This study pack contains the empirical research article Transforming healthcare: policy discourses of IT and patient-centred care by Ela Klecun, published in the European Journal of Information Systems (2016). The paper reviews literature on Patient-Centred Care (PCC) and IT and analyses England’s health policy from 1989 to 2013. Students learn how contested conceptualizations of PCC shape policy visions of IT-enabled healthcare modernization, why IT implementation often fails to deliver patient-centred transformation, and how misalignment between policy goals and technological solutions limits change. The article provides primary scholarly material for studying health informatics, policy discourse, and the organizational dimensions of information systems.