Chapter 6 Practice Test: Recruitment and Communication
Practice test on recruitment, selection, communication, attitude, and managerial priorities from Chapter 6.
6 questions · pass mark 50% · try 5 free
1 What is recruitment and retention in Chapter 6?
- The process of promoting current employees only
- The process of finding and hiring new members of the organization
- The process of disciplining underperforming employees
- The process of merging organizational departments
The slides define recruitment and retention as the process of finding and hiring new members of the organization.
2 Human capital refers to the economic value of an organization’s employee skill set.
- True
- False
The slides explicitly define human capital this way.
3 Which communication skills are listed among the top employability factors in the slides?
Select all that apply
- Oral communication
- Written communication
- Listening
- Graphic design
The slides identify oral communication, written communication, and listening as the top three skills.
4 Which hiring approach involves observing applicants while they perform a task?
- Exit interview
- Work sample
- Performance appraisal
- Downsizing
The work sample example focuses on observing applicants as they work on a task.
5 According to Buckingham and Coffman, what do great managers do differently?
Select all that apply
- Select for talent
- Set expectations by defining outcomes
- Motivate by focusing on strengths
- Develop people by helping them find the right fit
The slides list all four of these managerial activities.
1 more question in this test
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