4. Practical Improvement Points from the Evaluation
From: Kids Vitamins Training Evaluation Results — 2019
4. Practical Improvement Points from the Evaluation
The evaluation for this module was very positive overall. In Kids_vitamins_EvaluationReport_at28022019_82618560, most learners agreed or strongly agreed across expectations, learning outcomes, engagement, application, and training. The report also shows strong recommendation scores, with NPS results above +60. However, learner comments still identify clear, practical ways to improve the experience.
Why improvement points still matter
High scores do not mean there is nothing to change. In Kids_vitamins_EvaluationReport_at28022019_82618560, many comments were positive, but several specific suggestions appeared more than once. These comments are especially useful because they point to concrete design changes that can make the training easier to access, clearer to use, and more engaging.
Key improvement opportunities from learner feedback
- Add subtitles for audio and video content.
- Include more on-screen text so learners do not have to rely only on listening.
- Reduce dependence on audio, especially for learners completing training at work.
- Improve loading speed and the timing of instructions appearing on screen.
- Increase interactivity through more activities.
- Add more questions for learners to answer.
- Provide more information where learners want greater depth.
- Review video length so content stays concise.
1. Add subtitles or captions
A direct learner comment in Kids_vitamins_EvaluationReport_at28022019_82618560 said, “need subtitles for audio,” and another stated, “NO SUBTITLES.” This shows that some learners found the absence of subtitles noticeable enough to mention specifically.
Subtitles would improve accessibility and help learners follow video or narrated sections more easily. They are also useful in workplaces where audio cannot always be played aloud.
2. Add more on-screen text
Learners also asked for more visible text in the module. One comment in Kids_vitamins_EvaluationReport_at28022019_82618560 said, “please put words into module instead of being all talk.” Another requested “more pictures less audio.” These responses suggest that some parts of the training depended too heavily on spoken explanation.
Practical improvements could include:
- showing key points on screen during narration,
- adding short text summaries after each section,
- using labels, prompts, and bullet points in question screens,
- supporting spoken explanations with diagrams or images.
3. Reduce reliance on audio
One of the clearest comments in Kids_vitamins_EvaluationReport_at28022019_82618560 explained that the learner could not keep the volume up while at work and therefore had to guess parts of the questions. This is an important practical issue. It means that even if the content is good, some learners may struggle to complete it properly in their real working environment.
This creates a strong case for designing the module so it can still be understood with low or no sound. Subtitles, on-screen instructions, and text-based question prompts would all help solve this problem.
4. Improve load timing and instruction display
Another learner comment in Kids_vitamins_EvaluationReport_at28022019_82618560 said, “Some screens took a little bit long to load the instructions so I wasn't sure what to do,” and another referred to “the fast the examples load,” indicating that content timing and loading speed affected the experience.
This suggests a usability issue rather than a content issue. Even strong material can become frustrating if learners do not know when to act or have to wait for instructions to appear. Improvement actions could include:
- making instructions visible immediately,
- reducing delays between screen elements,
- preloading examples or media where possible,
- using clearer visual cues to show that content is loading.
5. Increase interactivity and activities
Although some learners described “The interactivity” as valuable in Kids_vitamins_EvaluationReport_at28022019_82618560, others still asked for “more activities” and “more interactive activity.” This tells us that interactivity was appreciated, but some learners wanted a higher level of active participation.
Possible improvements include:
- adding more scenario-based decisions,
- including drag-and-drop or matching tasks,
- using short practice exercises between information sections,
- building in customer recommendation activities linked to real job tasks.
6. Add more questions or more information
Some learners requested “few more questions to answer” and “more information” in Kids_vitamins_EvaluationReport_at28022019_82618560. This suggests that while the training was clear and useful, some learners wanted either more knowledge checks or more depth in the subject matter.
This can be addressed by:
- including additional quiz questions,
- adding optional deeper-information sections,
- expanding product detail where relevant,
- using extra examples to strengthen application.
7. Review video length
One learner comment in Kids_vitamins_EvaluationReport_at28022019_82618560 simply said, “Video to long.” Even though other comments described the training as “quick” and “easy video to watch and understand,” this feedback shows that length may not suit everyone equally.
A practical response is not necessarily to remove content, but to review whether videos can be:
- broken into shorter segments,
- made more concise,
- supported by text summaries so learners can review quickly,
- structured in smaller sections that are easier to pause and revisit.
Balanced interpretation of the feedback
It is important to keep the feedback in context. Many learners in Kids_vitamins_EvaluationReport_at28022019_82618560 also said “Nothing,” “No need for improvement,” “none,” and “they are all fine.” This means the module was generally well received. The goal is therefore not major redesign, but targeted refinement based on the most practical issues learners identified.
Summary
Based directly on learner comments in Kids_vitamins_EvaluationReport_at28022019_82618560, the strongest improvement opportunities are to:
- add subtitles or captions,
- increase on-screen text and reduce reliance on audio,
- improve screen loading and instruction timing,
- add more interactivity and activities,
- include more questions or additional information,
- review whether videos are too long.
These are practical, evidence-based improvements drawn directly from the evaluation feedback.